Here at Gorham Bike & Ski we have thousands of items that we ship to the lower 48 contiguous states via Ground shipping for FREE (Excludes some oversized items such as indoor trainers as well as closeout items)! Make sure the address is deliverable by USPS, UPS or FedEx and your that order is over $75. It's as simple as that! We believe in providing the best products at the best prices and that includes shipping costs.
How do I get free shipping?
Receiving FREE Ground shipping on your order is simple. Add any qualifying item to your shopping cart and then input the deliverable shipping address your items will be sent to. You will have the option to select the “Ground” shipping option from the choices. Choose this option and then proceed to Checkout to complete your checkout process.
Is there a limit on how many items I can purchase with FREE Ground Shipping?
No. You can purchase and have as many qualifying items to ship free as you want at any time with the "Ground" shipping option. Just make sure you are shipping to a deliverable address.
Does FREE Ground shipping apply to P.O. Box, Military Addresses, or orders shipping to Alaska, Hawaii or Puerto Rico?
Unfortunately it does not at this time. Any order shipped to an address of this type must ship via the United States Postal Service, UPS Next Day Air, or UPS 2nd Day Air and does not qualify for FREE Ground shipping. Handling charges may still apply, and all items must be shipped to within the 48 contiguous United States.
Services - US Lower 48
Transit Time (Business Days)
Free Over $75*
Standard Ground - up to $34.99
Standard Ground - $35 to $74.99.
Express (2-3 days) - Weekday Delivery Only - in addition to applicable charge from above
Up to $39.99
$40.00 - $79.99
$80.00 - $109.99
$110.00 - $149.99
$150.00 - $249.99
$250.00 - $374.99
$375.00 and up
Special Regions - in addition to applicable charges from above
*Processing times should be added to Transit Time.
Free In-store pick-up applies to in-stock items only. The "In-Store" pick-up shipping method has a default charge of $15. If the items on your order are in-stock in one of our locations, the $15 charge will be deducted before your card is charged. Orders filled from "Warehouse" may incur additional charges. Most orders of in-stock items will be ready for pick-up at the stocking store within one business day. Please keep in mind that some items may require additional processing time to transfer from other and off-site locations and that additional charges may apply. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 14 days. Orders not picked up within 14 days will be returned to stock and a 15% restocking fee will be charged.
RETURNS & EXCHANGES
Your satisfaction is our success. Every item we sell comes with our 100% satisfaction guarantee. If you decide that your new or unused item is not going to work out, you have up to 30 days 30 days (in-store and internet purchases) to return your item(s). We will set you up for an an exchange if desired or a refund for the full amount of your purchase minus any outbound & return shipping charges and restocking fees. Simple. To exchange your item for something else, please contact us at 1-800-970-2453, or firstname.lastname@example.org. We'll initiate a return and make sure you get taken care of.
Sales and orders fulfilled from in-stock inventory will incur not additional fees (shipping or restocking).
The return of items that were special ordered to fulfill and in-store or online order are subject to a 15% restocking fee.
Gorham Bike & Ski does not ship to international addresses outside the United States.
Order Processing Times
Please note: All orders are subject to a 24-48 hour processing time. Air shipping or Expedited shipping will not decrease your order processing time. It will decrease your order's transit time once it has left our location.
If you need your order within a certain time frame, please contact customer service with the item and we will let you know if we can get it out to you by the required date. Email Customer Service at email@example.com
We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.
We sometimes use other companies (third-party service providers) to perform functions on our behalf. Examples include fulfilling orders and delivering packages. They need access to some personal information in order to perform their duties but may not use this information for other purposes.
PRICES AND INFORMATION
Our website is intended to help you. We make every effort to maintain current, accurate prices in our online catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you find to our attention on your next visit or by calling or emailing us. Thank you!