- Original receipt required for all returns.
- No returns on bikes, skis, and roof-top or hitch-mount car racks.
- Any returned items must be in like-new condition with all original tags and packaging.
- Within 30 days of purchase a full refund will be issued.
- After 30 days, returned items are eligible for exchange or store credit only.
- Closeout items are not returnable.
Special Order Policies
What is a SPECIAL ORDER?
A special order is any item that we do not currently have in stock. Or any item we do not normally stock.
When placing a special order, the following terms are applicable:
- Sale prices do not apply.
- Shipping charges: Bikes, $40 minimum; Parts & accessories, $10 minimum.
- All special orders must be paid in-full before ordering.
- No returns or exchanges.
- Special orders must be picked up within 30 days.