Employment Opportunities

Our customers enjoy cycling and skiing more, reach their fitness goals sooner, and get honest value for their hard-earned dollars because of the work we do. Would you like to join us?

Gorham Bike and Ski is always looking for energetic individuals to fill Sales and Service positions in our ever-growing organization. You must be fun, passionate (but not snobby) about cycling and/or skiing. We pride ourselves on knowing our customers by name and providing them solutions so that they can get the most out of every minute in the saddle or on the slopes and trails. We love what we do and want to instill that same excitement with our customers.

Available Positions

 

Experienced Bicycle Technician - Portland

Job Summary

At Gorham Bike and Ski we seek employees who are fun, energetic, customer friendly and hard-working. The Bike Technician’s primary responsibilities include tuning bikes, building new bikes, assisting with keeping our rental fleet up to Gorham Bike and Ski standards and provide top notch customer service. The Bicycle Technician’s job is very important as we depend on well prepared bicycles to make the customer’s experience as good as it can be. The Bicycle Technician reports to the Service Manager, but is expected to be proactive and be able to manage his or her own time and responsibilities. Gorham Bike and Ski offers a fun, fast-paced work environment where like-minded people can thrive and grow. Pay is competitive and based on experience.

Job Description

  1. Evaluate and repair customer bikes following Gorham Bike and Ski standards.
  2. Complete service tickets on time and meet customer deadlines.
  3. Take notes for all work done during repairs and update service management software.
  4. Navigate vendor B2B websites (ex. QBP, Trek, Giant) to prepare accurate quotes and build parts orders.
  5. Keep bench and the workshop clean.
  6. Keep up to date with newest trends and standards in the bike industry.
  7. Maintain rental and demo fleet.
  8. Be customer service oriented and personable as you are the face of Gorham Bike and Ski.
  9. Assist customers with bicycle sales, accessories, tools, clothing and race/tour preparation.
  10. Strive to achieve monthly service goals.


Qualifications

  1. Must have a minimum of 2 years experience working in a bike shop.
  2. Must be able to manage his or her own time and prioritize workflow.
  3. Must have excellent oral and written communication skills.
  4. Must be a team player
  5. Must be able to problem solve and work in a fast paced environment.
  6. Must be able to exhibit excellent customer service.
  7. Must have excellent work attendance and the ability to be on time.
  8. Must have very strong attention to detail.
  9. Must have extensive current knowledge of a wide variety of bikes, accessories and parts.
  10. Must be able to perform all work up to Gorham Bike and Ski standards.
Get the ball rolling! Complete this short form to get started! Click Here...

 

Full & Part Time Seasonal Sales Associates – Portland & Saco

Gorham Bike and Ski is currently searching for Full-Time and Part-Time Seasonal Sales Associates for our Portland & Saco, Maine locations. Do you have a passion for cycling and living a healthy active lifestyle? Do you have a positive, upbeat personality? Can you bring it with you to work every day? Do you enjoy working in a face-paced, high-energy environment? Then you should come work with us!


Position Details

  • Must have days, evenings and weekend availability.
  • We are hiring to fill positions in our Portland and Saco locations.


Primary Responsibilities

  • Clearly explain and demonstrate products to customers.
  • Utilize sales training to provide top notch customer experiences.
  • Apply customer service skills to exceed customer's expectations.
  • Process sales, returns, and special orders.
  • Provide feedback to the Store Manager on ideas to increase sales.
  • Promote Gorham Bike and Ski mission, values, and standards.


Store Operations

  • Responsible for following all store policies and procedures.
  • Ensure the store is properly merchandised as planned and presents a clean and welcoming appearance.


Position Requirements

  • Prior bicycle or sporting goods sales or customer service experience in a fast-paced retail environment not required but is a plus.


Skills

  • Ability to communicate and interact with a diverse population.
  • Excellent sales skills and a strong customer service focus.
  • Ability to multitask.
  • Knowledge of computers and technology.
  • Dedication to get the job done.
  • Ability to team with co-workers to achieve common goals.


Working Conditions

  • Ability to be mobile on the sales floor for extended periods of time.
  • Ability to lift up to 50 lbs while utilizing appropriate equipment and safety techniques.
Get the ball rolling! Complete this short form to get started! Click Here...

 

Full-Time Sales Associate/Bicycle Service Technician - Kennebunk

Gorham Bike and Ski is currently searching for a Full-Time Sales Associate/Bicycle Service Technician for our Kennebunk, Maine location. Do you have experience working on bicycles? No? That's OK. We'll train you! But you have a passion for cycling and living a healthy active lifestyle, be detail oriented and have a positive, upbeat personality. And bring it with you to work every day.


Position Details

  • Requires performing sales and service tasks on a daily basis.
  • Must have days until 6pm and weekend availability.


Primary Responsibilities

  • Check-over and asses mechanical needs of customer bicycles.
  • Clearly explain the benefits of suggested services to customers.
  • Be able to suggest parts and accessories to customers based on customer goals.
  • Apply bicycle service skills and consistently exceed customer's expectations.
  • Clearly explain and demonstrate products to customers.
  • Utilize sales training to achieve a high level of personal sales.
  • Apply customer service skills to exceed customer's expectations.
  • Process sales, workorders, returns, and special orders using our POS system.
  • Promote Gorham Bike and Ski mission, values, and standards.


Store Operations

  • Responsible for following all store policies and procedures.
  • Ensure that service department is kept clean and organized.


Position Requirements

  • Prior bicycle service experience in a fast-paced bicycle service department not required but is a plus. We will train the right candidate who possesses mechanical aptitude.


Skills

  • Ability to communicate and interact with a diverse population.
  • Excellent mechanical skills and a strong customer service focus.
  • Ability to multitask.
  • Knowledge of computers and technology.
  • Dedication to get the job done.
  • Ability to team with co-workers to achieve common goals.


Working Conditions

  • Ability to be on your feet in the service department for extended periods of time.
  • Ability to lift up to 50 lbs while utilizing appropriate equipment and safety techniques.
Get the ball rolling! Complete this short form to get started! Click Here...